9 MONTHS AFTER WAS CREATED WITH LOTS OF LOVE AND ATTENTION IN MARCH 2019.
As a busy mum of 3, I found myself having to shop online for all my children's goods and products. I was always interested in products that are different than from your local supermarket or larger retailer shops. And online shopping made that a possibility for me. But searching for each individual product on different sites and looking at different brands is exhausting enough and so I thought why not bring all of these unique brands and products into one place...
At 9 months after our job is to handpick products for your little ones from all over the world, and not just any products but the very best, the most natural and safe, products that are free of toxins, made from natural materials and are eco friendly.
And whats more important than having them lead a healthy and safe life right from the start.
Here you can find plant based skin care products for your babies delicate skin.
Teething aids that are not only fun to look at, but are also safe and bpa free.
And for every exiting milestone your baby reaches we will have something for you.
Oh and one little thing… we don’t use other companies to pack your orders, we do it right here in our warehouse. We use personalised and 100% recyclable packaging. Because it’s the little things that make a difference. Let’s take care of our next generation.
Alberta Glinske Director/Founder of 9 Months After
What customer service means to us...
Here at 9 months after we take things a step further to exceed your expectations. We value our customers time and have created a website that is both easy and fun to use. Our goal is to provide outstanding customer experience from the moment you visit us to the moment you receive your order.
Creating as sense of trust with our customer is key, which means
- Regular updates on your order from when shipping labels are created to the time and place of delivery, our chosen couriers allow you to make changes to your delivery and provide live chat services.
- Packing your order with care and a little extra :) Most of our goods are gift wrapped with our branded tissue paper free of charge, we use eco packaging from our box fill to polly bags and parcel boxes.
-Quick delivery and shipping times are extremely import to us, therefore we provide tracked 1-2 working days express delivery -depending on time of purchase to most of the UK.
-We take satisfaction not just in the goods and brands we sell but also how you receive them - any broken /bent packaging is not acceptable with us.
-Customer service response times are our top priority - we respond to emails and messages via Social media platforms instantly.
We value every customer equally and we hope you have a great online shopping experience with us .
We never stop improving - feedback we receive from our customers helps us develop a better way to improve your experience.