UK DELIVERY

  • DELIVERY AS NORMAL DURING COVID -19
  • For all orders made before 1PM Monday- Friday -dispatch same day using DHL express delivery for next working day delivery.
  • Bank holidays- we are closed and will dispatch orders the following day.
  • Orders over £30 free shipping
  • Orders up to £30 are charged at £3.99 



    RETURNS

    • We provide free returns shipping labels
    • Returns must be made within 28days 
    • Follow returns instructions slip provided with receipt
    • Contact DHL online or over the phone to arrange pick up at your conveniece using waybill number provided
    • Return goods as sold with all of the original packaging 
    • Refunds will be processed via original payment platform within 1 working day upon receiving refunded goods
    • For full order returns-  a full refund including original delivery payment will be made. 
    • A partial return will have a delivery charge of £3.99 deducted from the refund amount.( This does not apply to faulty goods)
    • For full information including items that are excluded from our returns policy please read our terms and conditions 
     

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