- For all orders made before 3PM Monday- Friday -dispatch same day using - next working day delivery service
- Bank holidays- we are closed and will dispatch orders the following day.
- Orders over £40.00 free shipping
- Orders under £40.00 are charged at £3.99
- Please note - if you choose your parcel to left in a secure place or with neighbours. When this option is selected, 9 months after / the courier cannot be held liable for stolen or missing parcels. You are accepting full responsibility of the safe delivery of this parcel.
- Please email us to request a return label
- Partial returns are charged at £3.99, full order returns are free of charge
- Returns must be made within 28days
- Include your return form in the parcel
- To return your order, simply visit your local pick up/drop off shop
- Return goods as sold with all of the original packaging - please read our help&faqs page for more information
- Refunds will be processed via original payment platform within 1-2 working days
- For full information including items that are excluded from our returns policy please read our terms and conditions